Privacy Policy

PRIVACY NOTICE

We have therefore drafted this Privacy Notice to inform you about the data we collect when you visit our shop, how we use it, and how you can exercise your privacy rights.

WHAT PERSONAL DATA DO WE COLLECT?

DATA YOU PROVIDE TO US:
Certain sections of our Website may ask you to provide personal data: for example, we ask for your name, contact details, and payment information to purchase a painting or set up a customer account, or we ask for your email address to subscribe to our newsletter or send us your inquiries. The personal data we ask you to provide, and the reasons for this request, will be specified at the time we request this information.

DATA WE COLLECT AUTOMATICALLY:
When you visit our Website, we may automatically collect certain data from your device. The information we collect automatically may include your IP address, browser type, the URL of the previously visited website, your ISP, operating system, and other technical information. We may also collect information about your device’s interactions with our Website, including pages visited and links clicked.
Collecting this information allows us to better diagnose problems with our server and administer our Website, as well as understand our visitors, where they come from, and what content interests them. This information helps us in merchandising and developing the design and layout of the Website. Some of this information may be collected using cookies and similar tracking technologies.

WHAT DO WE DO WITH YOUR PERSONAL DATA?

Under no circumstances do we rent, trade, or share your address or email address with other companies for commercial purposes without your consent. We may use the information collected via our Website for various reasons, for example:

to provide, operate, optimize, and maintain the Website, as well as our products and services;

to process, fulfill, and provide updates on orders;

to set up online accounts;

to send you marketing communications that may interest you, if you have agreed to this in your preferences;

for customer support, to process your online inquiries, to provide you with information, and access to resources or services you have requested from us;

to optimize the layout, navigation, and content of our Website;

to identify potential server issues or other IT or network problems;

to compile statistics on customer traffic patterns and site usage, to better identify our visitors’ preferences;

for other legitimate business purposes, such as improving our products and services, as well as other legitimate purposes of which we will notify our users and customers.

We only process personal data using methods compatible with the purpose for which it was collected, or for purposes you subsequently authorize. Before using your personal data for a purpose different from that mentioned during collection, or for a purpose you subsequently authorized, we will give you the opportunity to withdraw your consent.

WHO DO WE SHARE THIS DATA WITH?

We may share and disclose your personal data to third parties under the following circumstances:

To third-party vendors and service providers who need access to your personal data to help us provide the Website, our products and services, and other business-related functions. For example, we partner with one or more credit card processing providers to help us process your payments. We collaborate with third parties offering credit verification services to examine the creditworthiness of certain users to manage our risks and help us avoid sending orders to users who may not be able to pay. We may also collaborate with third-party service providers who help us create targeted email campaigns, set up and prepare personalized offers, or formulate recommendations regarding specific products or purchases. However, these companies do not retain, share, store, or use your personal data for other purposes.

We may also need to disclose your information to third parties:

when required by law, court order, or judicial authorization,

in response to a lawful request from a public authority, including to meet national security or law enforcement requirements;

in connection with the sale, transfer, merger, bankruptcy, restructuring, or any other reorganization of a business;

to protect or defend our rights, interests, or property, or those of third parties;

to investigate any wrongdoing related to the Website or our services;

to protect the vital interests of an individual.

With an existing or potential buyer (and their representatives and advisors) in connection with an actual or contemplated purchase, merger, or acquisition of any part of our business, provided that we inform the buyer that they must use your personal data only for the purposes described in this Privacy Notice.

COOKIES AND OTHER TRACKING TECHNOLOGIES

Like all e-commerce sites, we use "cookies". Cookies are small amounts of information stored on your computer by your Internet browser. Although our cookies do not store any of your personal data, they allow us to retain certain information between your visits or during the same visit, and offer you a more personalized user experience.

It is up to you to decide whether you want your Internet browser to accept cookies or not. The "Help" section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to disable cookies altogether. You can also disable or delete similar data used by your browser extensions, such as Flash cookies, by changing the extension settings or visiting the manufacturer’s website.

However, because cookies allow you to take advantage of certain features and services, we recommend that you leave them enabled. If you have not changed your computer’s settings, your browser probably already accepts cookies.

We use a third-party service provider to place our advertisements on the Internet. They may collect anonymous information about your visits to our Website and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This information excludes your name, phone number, address, email address, or any other user identification information.

INTERNATIONAL DATA TRANSFERS

Your personal data may be stored and processed in any country where we operate or engage service providers. Therefore, it may be transferred to third countries, which may be subject to data protection rules different from those in your country. When we do so, our collection, storage, and use of your personal data take place in accordance with the purposes defined in this Notice.

If we transfer them to a third-party agent or service provider for processing, and if that agent or provider processes your personal data in a manner inconsistent with the Privacy Shield principles, Alhuilesurtoile.com bears responsibility unless we can prove that we are not responsible for the event causing the damage.

You can address your questions or complaints regarding the use or disclosure of your personal data by filling out our contact form (CLICK HERE). We will investigate and attempt to resolve complaints or disputes regarding the use of personal data.

HOW DO WE PROTECT YOUR DATA?

The security of your personal data is important to us.

When you enter information, we encrypt that information using Secure Socket Layer (SSL) technology. We do not store sensitive data such as credit card numbers.

We implement appropriate technical and organizational security measures designed to protect your personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, both during transmission and once received. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

YOUR DATA PROTECTION RIGHTS AND CHOICES

You have the following rights:

If you wish to access, correct, update, or request the deletion of your personal data, you can do so at any time by contacting us via our contact form (CLICK HERE). You can also correct much of your account information by logging into your account.

You have the right to complain to a data protection authority about our collection and use of your personal data. Contact details for data protection authorities in the EEA, Switzerland, and certain non-European countries (including the US and Canada) are available HERE.

You have the right at any time to unsubscribe from marketing communications we send you. You can exercise this right by clicking on the "unsubscribe" link in the marketing emails you receive. You can also contact us via our contact form (CLICK HERE).

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

HOW DO WE LINK TO OTHER WEBSITES?

Our Website contains links to other sites, third-party modules (e.g., social media sharing buttons) operated by other companies. We are not responsible for the privacy practices applied by these third-party websites. Be aware when you leave our site and read the privacy notices of these other websites. This Notice applies only to information collected by our Website.

DATA RETENTION

We retain your personal data for the duration necessary to fulfill the purposes outlined in this Notice, unless a longer retention period is required or permitted by law for legal, tax, regulatory, or other reasons.

When we no longer have a legitimate business need to process your personal data, we delete it or, if this is not possible (for example, because your personal data has been stored in backup archives), we securely store it and isolate it from any further processing until deletion is possible.

CHILDREN’S PRIVACY

Our services are intended for users aged 18 and over. We therefore do not knowingly collect or use any personal data from individuals we know to be under 18 years of age. Furthermore, we delete from our database any information we know originates from a person under 18.

CHANGES TO OUR PRIVACY POLICY

If we change our privacy policy, we will post the new version on our Website, which becomes effective upon posting. The new policy applies to current and past users of the Website and replaces any prior inconsistent policies. We encourage you to check this page regularly to ensure you are aware of the latest changes.

HOW TO CONTACT US?

If you have any questions or concerns regarding the use or disclosure of your personal data, you can contact us by filling out our contact form (CLICK HERE).

This PRIVACY NOTICE is subject to change at any time without notice.

Last updated on 10/10/2018